Privacy Policy
Effective Date: 29 July 2025
Overview
This Privacy Policy explains how Shepherd Header (“we”, “us”, or “our”) collects, uses, and shares your personal information when you use our website or place an order for veggie boxes.
What We Collect
1. Device Info
Browser type, IP address, time zone, cookies used, pages visited.
Why: To help us improve the site and your experience.
How: Automatically collected using cookies and tracking tools.
2. Order Info
Your name, phone, email, address, payment details (Card or Cash on Delivery).
Why: To confirm orders, deliver your veggie box, and contact you if needed.
How: Collected when you place an order or contact us.
3. Customer Support Info
Details you give when asking for help.
Why: So we can respond to your queries or fix any issues.
Minors
We do not intentionally collect data from anyone under 18. If you believe your child has given us info, please email us and we will delete it.
Sharing Information
We share data only when needed to:
- Process orders and payments
- Deliver products using couriers
- Comply with the law (court order, fraud checks, etc.)
We do not sell your personal data.
Marketing
If you’ve agreed, we may send updates about new veggie box offers or changes to delivery areas.
You can unsubscribe at any time.
Cookies
We use cookies to:
- Remember your cart
- Track usage
- Improve website performance
You can turn off cookies in your browser, but the site might not work as well.
Your Rights
If you’d like to update, delete, or view your personal data, email us at info@shepherdheader.co.zw.
Data Storage
We store your data securely. We only keep it as long as needed for orders, service records, or legal reasons.
Updates to This Policy
We may update this page if we change how we collect or use data. Check this page now and then to stay informed.
Contact Us
Questions or requests?